差评回复草稿：致歉—具体方案—引导私信（合规语气）
Negative review reply drafts with ChatGPT
据同一公开 Prompt 库：粘贴差评原文，生成不辩解、给具体解决、邀请私信的短回复（约 100 词内）。
据公开帖摘要
该指南将差评回复、评论情绪分析、Q&A 预埋列为「低风险高即时价值」场景。仍须人工确认是否真能兑付退换，并遵守平台沟通政策。
可复制 Prompt
A customer left this negative review for my [product]: "[paste review]". Write a professional, empathetic response that: (a) acknowledges frustration without being defensive, (b) addresses the specific issue, (c) offers a concrete resolution (replacement/refund), (d) gently highlights one relevant benefit, (e) invites them to contact us directly. Keep under 100 words. Do not offer review incentives (Amazon policy).